Privacy Policy

What we do with your information

At Metador, we recognise that privacy and security is a major concern. We have therefore set out below the guidelines we use for protecting your personal information. Please read this Privacy Policy carefully and check it periodically since it may change from time to time.

Metador’s privacy commitment

The metador.com website is owned and operated by Metador. We are committed to safeguarding your privacy online. We will only collect, store and use your personal information for specific purposes. We use your personal information to support and enhance our relationship with you. We only share your personal information in accordance with the Data Protection Act 1998 and other applicable laws. You may contact Metador at any time with any privacy questions or concerns and to see the personal information you have given us and request correction.

Consent

Your use of the metador.com website, and/or communicating with us via email and telephone signifies your consent to us collecting and using personal information about you in accordance with this Privacy Policy. In communicating with us, we assume consent to be subscribed to out promotional email content as an interested recipient. You can withdraw consent freely at any time by clicking ‘unsubscribe’ on any promotional email, or emailing marketing@metador.com

Information about you

When a customer subscribes to our email list or purchases a product through PayPal we ask for information such as your name, e-mail address, postal address, and contact details, and then we keep a record of this information. All this is necessary so we can recognise you as a customer, process the correct details with your order, and ensure that you are happy with the service you receive. We keep a record of any purchase you make at metador.com. This means we can help to deal more quickly with any queries or problems you may have, and also so we can ensure that any information that we send to you is relevant.

We keep a record of any e-mail correspondence you send us, so we can track any problems or concerns you’ve had with our service.

If you would like to revise the information you have provided to us, or feel that what we currently have on record is incorrect, you may update the information by contacting us.

How we use your personal data

All the information we collect via our website or through correspondence with you is used to operate and improve the service we offer you and to personalise our service. We are committed to using your personal information only for:

1. Planning and managing metador.com’s business activities, including analysis of customers’ shopping habits, product and style preferences.
2. Technical administration of our website.
3. Research.
4. Providing you with information about the services we offer.
5. Letting you know about offers and news from metador.com.
6. To verify details of your payment method.
7. To ship your order to you.

These are the circumstances in which we may share some of your data with others:

1. In the unlikely event that our business assets are ever sold to or purchased by another company (our data records are part of our business). You will receive notice of any such event and we will use our reasonable endeavours to ensure that the new combined entity will follow the practices disclosed in this Privacy Policy.
2. If we are requested by the police or a regulatory or government authority investigating illegal activities to provide information concerning your activities whilst using the network we shall do so.